Susann Bjork

Susann Bjork is a seasoned professional in sales planning and operations, currently serving as the Senior Lead Routing Project Manager at Thryv since July 2017. In this role, Susann manages sales lead initiatives and collaborations among IT, Marketing, and Operations, overseeing the prioritization and implementation of projects alongside product teams. Prior to Thryv, Susann held positions as Sales Planning & Integration Project Manager at Dex Media and as Sales Operations Business Analyst at Dex One, where responsibilities included data analysis, reporting, and managing changes within the sales organization. Susann's career began at RH Donnelley/SPA Morrisville as a Local Sales Canvass Team Member and Telephone Sales Account Representative. Susann holds a Bachelor's Degree in Marketing and Human Resource Management from Ashford University.