Angel Quintana

Angel Quintana has extensive experience in customer experience management, account management, and event coordination. Currently serving as an Account Manager and Coordinador Customer Experience Monitor at Yummy (YC S21) since January 2021, Angel focuses on developing processes to enhance customer experience, managing key performance indicators, and overseeing national order monitoring. Prior roles include Supervisor Customer Experience at Yummy, where responsibilities included ensuring delivery protocol compliance and decision-making during critical moments, and providing customer service at Fresh Fish Delivery. Additional experience includes event logistics coordination at Evenpro and roles at Contacta-Call and Banesco Banco Universal, highlighting a strong background in communication and corporate identity. Angel holds a Licenciado in Relaciones Públicas from Instituto Universitario de Relaciones Públicas, alongside earlier qualifications in the same field and administrative assistance.