Charles Lau

Charles Lau is a Senior IT Support Specialist at YunExpress USA since November 2021, with expertise in API integration, Office 365 administration, and IT service desk operations. Previous experience includes roles as IT Support Specialist II at Gavin de Becker & Associates, where Charles focused on customer-oriented IT helpdesk support, hardware and software troubleshoots, and web development. Charles began the IT career as an intern at the San Francisco Public Utilities Commission, managing a database and conducting research on solar power. Charles holds a Bachelor's degree in Computer Science from California State Polytechnic University-Pomona.