Jennifer Freel

Jennifer Freel is an experienced hospitality professional specializing in front office operations and guest services. Currently serving as the Assistant Front Office Manager at Zachry Hospitality Inc since April 2015, Jennifer has a proven track record in exceptional guest service, concierge service, and Hilton brand development. Jennifer's extensive career includes roles such as Director of Front Office and Front Office Manager for Embassy Suites within Hilton Worldwide, where responsibilities encompassed staff supervision, scheduling, and maintaining internal control compliance. Additionally, Jennifer has a background in education, having worked as a Teaching Assistant at The University of Texas at San Antonio, and a diverse early career in customer service and operational roles. Jennifer holds a Master of Science and a Bachelor of Science in Biology from The University of Texas at San Antonio.