Stephan Kapma

Stephan Kapma is currently the owner at Qsteps trainingen, where Stephan helps companies protect their service-oriented employees from customer pressure. Stephan also works as a trainer at Q-steps, focusing on security, leadership, aggression, and assertiveness. Additionally, Stephan serves as the head editor of educational materials on order and safety at Smart Educational Tools Ex:plain. Kapma is also a lecturer at Zadkine for MBO4, a examiner for SVPB, and a writer at Sdu Uitgevers. Their extensive experience includes working as a senior trainer and consultant at Securitas, and as a planner at VNV Beveiliging. Kaplan has pursued various certifications in training and coaching throughout their career.