Dinesh P is a seasoned professional with extensive experience in customer support and engineering roles, currently serving as a Senior Consultant in SaaS Customer Services at Zafin since January 2017. Responsibilities include creating and automating regression suites, providing Level 2 application support, resolving incidents within SLA, and maintaining a knowledge base repository. Previous experience includes a position as an ENODE B Engineer at Samsung, and a Trainee Engineer position at Reliance Jio Infocomm Pvt Ltd. Early career engagements involved working as a Customer Support Engineer at Indsys Hitech Solution Pvt Ltd, focused on troubleshooting Apple products. Dinesh P holds a Bachelor's degree in Electrical and Electronics Engineering from Anna University Chennai.
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