Katherine Armstrong

Katherine Armstrong is a highly experienced documentation and content specialist with a robust background in various companies, including Zafin as a Senior Documentation Specialist, where responsibilities include leading the design and continuous improvement of enterprise documentation portals. Previous roles encompass positions such as Production Specialist/Instructional Designer at St. John Ambulance Canada and Content Manager at You.i TV, where Katherine contributed significantly to the design and management of educational and training materials. With a Master's degree in Human Computer Interaction from Carleton University and a Graduate Certificate in Technical Writing, Katherine possesses a diverse skill set in documentation, instructional design, and content development, complemented by extensive use of tools like InDesign, Storyline, and Camtasia.