Jean McNamara - Moore

Jean McNamara is an experienced EMEA Product Training Manager at ZAGG, Inc., responsible for the development, delivery, measurement, administration, and certification of training since March 2020. Previously at Virgin Media Ireland from November 2009 to March 2020, Jean held various roles, including Conversation Specialist, Knowledge Process Author, Digital Expert, Technical Support Advisor, and Senior Customer Care Representative. Jean's expertise encompasses conversation design, technical writing, customer support, and brand management, underpinned by a background in digital marketing and communication studies, with educational credentials from LCFE, Shaw Academy, and St Endas Secondary School.