Chirag Gopal

Chirag Gopal is an experienced professional currently serving as the Assistant Manager of Customer Success at Zaggle since November 2023, where responsibilities include managing enterprise and SMB customer accounts for a fintech product suite and driving a 25% increase in customer retention among SMB clients. Prior to Zaggle, Chirag held various roles at Volopay from January 2022 to October 2023, including Senior Sales Development Representative and Sales Development Representative, focusing on lead generation and pipeline building for mid-market and large enterprises in the Indian market. Experience also includes working as a Presales Executive at TECOSIM Group, where lead generation targeted prospects in North America, and a Sales Officer Trainee at Nestlé, managing sales processes and data analysis. Earlier career stages involved positions at Colgate-Palmolive as a Sales Intern and at Ellipsonic as a Designer, alongside a Graduate Engineering Trainee role at Tenonyx Precision Technologies Pvt. Ltd. Chirag holds a PGDM in Marketing and Analytics from Jagdish Sheth School of Management and a Bachelor's degree in Mechanical Engineering from Dayananda Sagar Institutions.