The Support Team at Zahara ensures a seamless experience for our users by providing expert assistance and troubleshooting for the cloud-based software. Comprising Support Engineers and a Support Manager, the team offers technical help, resolves user issues promptly, and provides onboarding assistance to new customers. The Customer Success Manager and Technical Onboarding Specialist work together to ensure that customers maximize the benefits of Zahara, from initial setup to ongoing use, ensuring user satisfaction and driving customer success.
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