Osama Mohyeldin

Osama Mohyeldin has extensive work experience in the telecommunications industry. Osama started their career at T3A.com as a Sales Representative. Osama then joined Vodafone, where they held various positions including Collection Agent, High Usage Agent, MIS & Planning Sr. Analyst, Call Centre Supervisor, MIS & Planning Sr. Supervisor, Vendor Management Sr. Supervisor, Operations Manager (VIS – Qatar Account), and Operations Manager (VIS – UK Account). Osama also worked at Zain KSA as the Head of B2B Sales Operations and later as the Enterprise Operations & Support Director. During their roles, they were responsible for managing customer life cycles, overseeing contact centers, onboarding new customers, and ensuring high-quality customer service.

Osama Mohyeldin earned a Master's degree in Business Administration with a specialization in Marketing from the Arab Academy for Science, Technology and Maritime Transport. Osama attended this educational institution from 2005 to 2007.