Elshaikh Madani

Elshaikh Madani has an extensive career in customer care and technical management, currently serving as the Director of Customer Care at Zain Sudan since August 2007. Prior roles at Zain Sudan include Contact Center Senior Manager, Contact Center Manager, Business Support Manager, Help Desk Team Leader, Projects & Process Team Leader, and Process Analyst. Prior to Zain, Elshaikh worked as a Project Manager and Business Consultant at Echosoft from April 2005 to August 2007, and as Technical Manager and Business Developer at IT WAY from January 2002 to August 2007. Elshaikh holds a Bachelor's degree in Computer Science from Albayan College, earned between 1999 and 2003.