Wafaa Shareef

Wafaa Shareef is a skilled Revenue Assurance Specialist at Zain Sudan since February 2022, where analysis and monitoring of over five revenue streams have led to a 15% reduction in revenue loss and an increase in company profitability. Previously, Wafaa held the position of Senior Billing Administrator at MTN Sudan from March 2018 to December 2021, managing interconnect, bill cycle management, and revenue assurance activities while enhancing customer satisfaction through effective solutions to complaints. Wafaa also served as a Revenue Assurance and Fraud Management Analyst, confirming monthly revenue and costs before financial booking and performing daily analyses of interconnect revenue and costs. Wafaa holds a Bachelor of Science in Information Technology from the University of Khartoum.