Henna K.

Henna K. is a fashion professional with a strong background in design and customer service. Experience includes a fashion design internship at Ivana Helsinki, focusing on sustainable product creation and quality maintenance. At Zalando, Henna K. served as a Customer Care Specialist, excelling in managing customer inquiries and meeting KPI targets, and later held roles such as Product Library Assistant and Product Library Coordinator, where responsibilities included inventory control, process development for efficiency, and data analysis for effective product styling. Previous experience at Carlings AS includes positions as Salesperson and Assistant Store Manager, contributing to sales growth and customer loyalty. Academic qualifications include a Bachelor's degree in Fashion/Apparel Design from Häme University of Applied Sciences and previous education at Helsinki Design School.