Joe Browne is an experienced professional in operational management and key account management, currently serving as Key Account Manager for Emerging Propositions and Delivery Excellence Lead at Zalando since September 2018. Previously, Joe worked at Royal Mail from June 2010 to September 2018, holding various roles, including Senior Operational Improvement Coach and Operational Change and Sustainability Lead, where responsibilities included redesigning service level agreements and managing business transformation plans. Joe started a career at Royal Mail as Delivery Office Manager and Operations Graduate, overseeing frontline delivery teams and driving office efficiency. Joe also has experience as Airport Operational Manager and Workplace Organisation Pillar Lead, and as a Mail Screener and Team Leader. Educational qualifications include a BSc in Geology from the University of Portsmouth and a Prince2 certification from Advantage Learning.
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