Izzat R.

Izzat R. is an experienced professional in the logistics and customer service sectors, currently serving as an Order Processing & Payments Associate at ZALORA Group since February 2025, where responsibilities include assisting the Warehouse Escalation Team and managing escalation tickets through Freshdesk. Previously, Izzat held roles such as Warehouse Supervisor at Sugarbomb Worldwide, focusing on quality checks and team efficiency, and a Warehouse Associate Outbound at ZALORA Group, overseeing daily outbound operations and training staff. Earlier experience includes a position as a Sales Advisor at H&M, delivering direct customer service and product engagement. Izzat holds a Diploma in Islamic Jurisprudence from the International Islamic University College Selangor.