Matthew Calabresi

Matthew Calabresi has an extensive work experience beginning in 2005 at Intuit, where they held roles as a Software Quality Analyst and Senior Technical Writer/Information Design Analyst. In 2010, they joined Bazaarvoice as Manager of US Support and created a process to eliminate the “weekly release” cycle of support tickets, increasing team productivity, throughput, and customer satisfaction. In 2013, they joined WP Engine as an Onboarding Technical Project Manager, where they trained over 1,000 customers on product offerings, contributing to a 98%+ month-to-month retention rate. In 2018, they joined Aurigo Software Technologies as a Senior Proposal Writer and Senior Customer Success Executive, where they organized cross-departmental teams to analyze and respond to public sector requests for proposals resulting in a net revenue year-over-year increase of 10% for five years. Matthew is currently employed at Zammo.ai as a Customer Success Manager.

Matthew Calabresi began their educational journey in 1993 at Clarkson University, where they attended The Clarkson School and earned a degree in Computer Science. After this, they attended Pima Community College from 2006 to 2010, where they earned an Associate of Arts and Sciences (AAS) degree in Computer Programming/Analysis. In 2013, they began attending Brigham Young University - Idaho, where they earned a Bachelor's Degree in Business Management/Entrepreneurial Management. Matthew is currently still attending Brigham Young University - Idaho and is working towards a Bachelor of Science in Business Management.