Mona SROUR is a Senior Officer in Regulatory Operations at Zand Bank, where they apply over 20 years of experience in Wholesale Banking, Payments Operations, and Central Clearing. They have demonstrated expertise in process optimization, operational management, and customer service, having successfully led service delivery teams to enhance efficiency and service quality. Previously, Mona held senior roles at First Abu Dhabi Bank and HSBC, where they contributed significantly to operational improvements and team training. Their educational background includes a British Diploma in Banking and studies in Computer and Secretary Studies.
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