Kevin Justin Riego de Dios

Kevin Justin Riego de Dios has a strong background in service delivery and customer support. Kevin Justin currently holds the position of Senior Service Delivery Manager - Managed Services at Zanovoy, where they have been since January 2023. Prior to this role, they served as a Service Delivery Manager - Managed Services at the same company from December 2021 to December 2022.

Before joining Zanovoy, Kevin Justin Riego de Dios worked at NetSuite for several years. Kevin Justin started as a SR Technical Support Specialist in the Support Department - OpenAir Team from June 2016 to September 2017. Kevin Justin then transitioned to a Project Analyst role in the Support Department - SuiteSTEP team from October 2017 to November 2019. In this role, they reviewed projects for go-live and collaborated with project stakeholders to ensure successful knowledge transfer. Kevin Justin also generated reports for process improvements. Kevin Justin Riego de Dios then became an Advise Program Manager in the Advanced Customer Support team from December 2019 to November 2020, where they developed and managed Oracle Support relationships with multiple accounts. Finally, they served as a Senior Consultant / Customer Success Manager at NetSuite from December 2020 to December 2021, planning and implementing Oracle NetSuite solutions and ensuring their delivery within budgetary constraints.

Prior to their time at NetSuite, Kevin Justin Riego de Dios worked as a Service Delivery Consultant at Hewlett Packard Enterprise from February 2013 to June 2016. In this role, they were responsible for the technical content of incident management services and built strong relationships with supervisors and support teams.

Kevin Justin Riego de Dios began their career as an Information System Analyst at the Bureau of Local Government Finance from August 2012 to December 2012.

Kevin Justin Riego de Dios completed their Bachelor of Science in Computing with a major in Computer Science at the Technological University of the Philippines Manila from 2008 to 2012. Additionally, they obtained the ITIL® Foundation in IT Service Management certification in January 2014. Most recently, in December 2021, they became NetSuite Certified SuiteFoundation through an institution called NetSuite.