Amy Steen is an experienced engineering manager with a strong background in leading teams and managing projects across various technology companies. Currently at Zapier since April 2025, Amy leads the Reliability Platform team, focusing on incident response and observability, and has successfully established a structured delivery model. Previous roles include directing incident management at Dropbox, leading a mobile and web engineering team at Wealthsimple, and managing multiple development teams at Benevity. Additionally, Amy has a rich history in software development and design, having worked as a Senior Front-End Developer at eBuyNow and a Senior Web Designer and Developer at Trapeze Communications. Amy holds an Associate’s Degree in Multimedia Production and Design from Selkirk College and has experience collaborating cross-functionally and enhancing corporate social responsibility initiatives.
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