Jenna M. is a skilled Site Reliability Engineer currently working at Zapier since May 2023, focusing on Observability and Incident Response within the Developer Enablement team. Previously, Jenna held the position of Site Reliability Engineer at Paypa Plane, where responsibilities included leading observability and incident processes and designing a SOC2 compliant observability platform. Jenna's experience also includes software engineering roles at Google, Atlassian, and Clipchamp, contributing to projects involving Fuchsia OS, Jira Service Management, and improving engineering productivity, respectively. In addition to professional roles, Jenna served as a tutor at The University of Queensland, supporting engineering students. Educationally, Jenna earned a Bachelor's (Hons) in Software Engineering from The University of Queensland between 2017 and 2020.
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