Gary Strickland-Smith

Gary Strickland-Smith is an experienced operations leader with a robust background in the telecommunications and retail sectors. Currently serving as Operations Director and Head of Operations at Zappie Communications Ltd since May 2023, Gary has previously held key roles such as Area Operations Manager at Poundland & Dealz, and Director of Customer Experience at Onestream. Gary's extensive career includes significant tenures at Aerial Direct as Operations Director, Fawaz Alhokair Group as Store Development Director, and Phones 4u, where Gary advanced from Regional Sales Manager to Head of Retail Operations. Early career experiences at Orange, Time Computers Ltd, and Dixons Retail laid the foundation for Gary's expertise in operational excellence and customer experience delivery. Education was completed at Parklands High School.