Jamie Kwon

Jamie Kwon has extensive experience in quality assurance and customer service, currently serving as a QA Engineer I and previously as a QA Technician at Zappos Family of Companies since February 2019, focusing on mobile app testing and fraud prevention. Jamie's earlier role as a Trips Coordinator at Airbnb included overseeing quality and safety for experiences in the APAC region, leading to significant project achievements, such as the Global Vetting Project. Prior experience includes positions at Caesars Entertainment Corporation as a Front Desk Agent, enhancing revenue through exceptional service, and interning in National Meetings & Events Sales, where collaboration with sales teams and conducting site tours were key responsibilities. Jamie’s career began at Bellagio as an M life Representative, specializing in customer engagement and benefits administration. Jamie holds a Bachelor's Degree in Hospitality Administration/Management from the University of Nevada-Las Vegas.