Wouter Francken

Wouter Francken is a highly skilled professional with extensive experience in technical support and operations management across various industries. Currently serving as Regional Support Manager for Zaptec, Wouter previously held multiple roles at Datlinq, including Technical Support Manager and Support Engineer, where responsibilities included coordinating API migrations, managing SQL databases, and providing both internal and external training. Wouter also excelled as Team Lead Operations for Homebell, achieving record-high revenue and NMV for the BeNeLux market while overseeing operations and team development. Earlier career experiences include positions in customer service and marketing, demonstrating a strong ability to manage customer relations and improve product strategies. Wouter holds a Bachelor’s degree in Commercial Economics, specializing in Sport Marketing & Management, from Rotterdam University of Applied Sciences.