Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates in the Southern United States and has more than 900 locations.

Restaurants

Zaxby's Franchising

Bernard Acoca

Donny Lau

Chris Kung

Brenda Beerman Trickey

Mike Mettler

Michelle Morgan

Sharlene Smith

Patrick Schwing

Zach McLeroy

The Operations Team at Zaxby's Franchising is responsible for ensuring efficient and effective restaurant operations across all locations. This includes overseeing supply chain management, enhancing operational processes, implementing training programs for staff, and driving innovation in service delivery. They work collaboratively to maintain high quality and consistency in food and service while focusing on talent acquisition and organizational effectiveness.

Operations Team

The Marketing and Brand Strategy Team at Zaxby's Franchising is responsible for developing and executing comprehensive marketing strategies that enhance brand visibility and drive customer engagement. This includes overseeing advertising campaigns, managing digital marketing initiatives, executing promotional activities, and ensuring alignment across all marketing channels. The team also focuses on consumer insights and franchise relations to strengthen brand loyalty and optimize the menu, all aimed at growing Zaxby's presence in the fast casual dining market.

Marketing and Brand Strategy Team

The Technology Team at Zaxby’s Franchising is responsible for driving digital innovation and ensuring robust cybersecurity across the organization. They develop and maintain IT infrastructure, oversee the implementation of digital systems, and leverage data architecture to enhance business intelligence. By focusing on secure and efficient technology solutions, the team supports Zaxby’s growth and customer engagement strategies across its restaurant locations.

Technology Team

The Leadership Team at Zaxby's Franchising is responsible for setting the strategic direction and overall vision for the restaurant chain, overseeing operations, finance, marketing, and development to ensure growth and sustainability. They collaborate to enhance the brand's presence, improve customer experience, and foster a strong company culture while driving innovation in digital technology and franchise support. Together, they ensure that Zaxby's maintains its commitment to quality and service across its expansive network of locations.

Leadership Team

The Human Resources Team at Zaxby's Franchising is responsible for cultivating a positive workplace culture and supporting the growth of employees across the organization. They focus on leadership development, training programs, compliance, and employee rewards, ensuring that the workforce is engaged, skilled, and aligned with Zaxby's values. By implementing effective HR strategies, they help to attract, retain, and develop top talent to drive the success of the franchise.

Human Resources Team

The Development and Design Team at Zaxby's Franchising is responsible for expanding the brand’s footprint through strategic site selection, construction management, and innovative restaurant design. They collaborate on conceptualizing and implementing new restaurant layouts that align with Zaxby's brand standards, ensuring a consistent and inviting customer experience across all locations. Additionally, the team assesses market trends to guide growth strategy and optimize restaurant efficiency.

Zaxby's Franchising

Org chart

Board & advisors

Teams

Operations Team

Marketing and Brand Strategy Team

Technology Team

Leadership Team

Human Resources Team

Development and Design Team

Offices

Zaxby's Franchising

Org chart

Board & advisors

Teams

Operations Team

Marketing and Brand Strategy Team

Technology Team

Leadership Team

Human Resources Team

Development and Design Team

Offices

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