Charles Freeman

Charles Freeman currently serves as Sr. Strategic Customer Success Manager at Zayo Group, a role focused on advocating for customers and delivering comprehensive lifecycle support for key accounts. Prior to this, Charles Freeman held a significant tenure at British Telecom, where numerous promotions were achieved within management roles overseeing large-scale operations in the Americas and globally. Responsibilities included collaborating with customers and internal teams, managing supplier engagements, and ensuring efficient service delivery across various telecommunications providers. Charles Freeman's educational background includes completion of programs at Cisco Networking Academy and USAF Air Command and Staff College.