Nadine Heinen

Nadine Heinen serves as the Vice President of Global Network Operations Center at Zayo Group, where responsibilities include developing GNOC strategy and creating customer-focused assurance models. Previous roles include Regional Director of Operations at Breezeline, overseeing field operations across multiple regions, and Director of Network Engineering - Optical Transport at Charter Communications, managing network reliability and repair. Heinen has extensive experience at Comcast Cable, holding positions such as VP Field Operations and Regional Director of Network Engineering - NOC, along with being Regional Director of Network Operations Center at Time Warner Cable. Early career contributions include leading advanced technology projects for Home Box Office and various management roles at Time Warner Cable. Educational credentials encompass degrees from the University of Cincinnati, Cincinnati State Technical and Community College, Southern New Hampshire University, and Walden University.