Zayo Group
Xande Craveiro-Lopes possesses a diverse background in customer service and management, currently serving as the Director of Customer Retention at Zayo Group. Previously, Xande held the position of Supervisor for TOC Tier II at Sungard Availability Services, where responsibilities included overseeing operations and team performance. Earlier experience includes a role as a Contact Center Agent at Convergys, alongside working as a Baker at Sam's Club, showcasing a strong foundation in both customer-facing and operational roles.
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Zayo Group
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Zayo is the leading global provider of Communications Infrastructure. Zayo provides fiber and bandwidth connectivity, colocation and cloud infrastructure to the world's leading businesses, including wireless and wireline carriers, media and content companies, finance, education, government, healthcare and other large enterprises.