Gianni Rivera

Gianni Rivera has a diverse range of work experience in the hospitality industry. Gianni started their career at The Ritz-Carlton, Key Biscayne, where they held positions such as Reservations & Call Center Manager and Club Manager. Gianni then moved on to The Ritz-Carlton Hotel Company LLC as a Spa Manager. Later, they worked at CONRAD MIAMI HILTON WORLDWIDE as a Spa Operations Manager. Rivera also served as a Spa Director at Grand Heritage Hotel Group before joining The Spa Luxury Group as a Regional Spa Manager. Gianni continued their career as a SPA DIRECTOR MOKARA HOTEL at Omni Hotels for three years. Most recently, they have held positions at Hotel ZaZa, including Complex Director of Spa and currently Corporate Director of ZaSpa. Throughout their career, Rivera has been responsible for various tasks such as developing operational guidelines, managing budgets, coordinating sales efforts, and overseeing spa operations.

Gianni Rivera's education history shows a strong focus on business and strategy. In 2016 and 2017, they participated in the Harvard Manage Mentor Program, although specific details about the program or degree attained are not provided. In 1992, they obtained a degree in Hotel Management from the Universidad Americana del Noreste, with a field of study in Hospitality.

In recent years, Gianni Rivera has pursued various online certifications and programs from Harvard Business School and LinkedIn. In 2023, they attended the Harvard Business School for the "Transforming Customer Experience Executive Program." Additionally, in the same year, they completed the "Certificate Disruptive Strategy" program offered by Harvard Business School Online. In 2022, they completed the "Certificate of Specialization in Strategy" program and also studied "Economics for Managers" at the Harvard Business School Online. Furthermore, they completed the "STRATEGY EXECUTION" program in the same year.

In the field of data analytics for business, Gianni Rivera attained the "DATA ANALYTICS FOR BUSINESS" certification from Harvard Business School Online in 2021. Other certifications obtained include "Creating Your Personal Brand," "Sustainability as an Innovation Opportunity," "Developing a Critical Thinking Mindset," "Writing with Proper Punctuation," "Critical Thinking and Problem Solving," "Building Customer Loyalty," and "Customer Retention" from LinkedIn, all acquired between 2019 and 2023.

Based on the information provided, Gianni Rivera has a well-rounded educational background in business, strategy, and hospitality, with a strong emphasis on acquiring knowledge and skills through online certifications and programs.