Anton Kiselev is an experienced IT professional with a strong background in service management and continuity planning. Currently serving as an IT Service Manager at ZFX since November 2021, Anton has developed and implemented policies and workflows for change, incident, and problem management, as well as request management. Previously, as an IT Continuity Manager at X5 Retail Group, Anton focused on disaster recovery plans and IT change management, while at Total, Anton held two positions as IT Service Manager and in IT Operations, focusing on service quality control and network infrastructure. Early career experience includes an IT Analyst role at Shell, providing technical support and optimizing service levels. Anton holds a Bachelor's degree in Applied Informatics in Economics from Moscow University of Industry and Finance.
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