James Dwenger (MSOL)

James Dwenger possesses extensive experience in the hospitality and food service industries, currently serving as the Splash Village Front of House Manager and Dining Room Supervisor at Zehnder's of Frankenmuth since May 2016. In this role, James oversees daily operations of dining facilities, managing a team of over 150 servers and addressing customer service-related issues through strong public relations and problem-solving skills. Prior experience includes a position as a Food and Beverage Assistant at The Walt Disney Company in early 2015 and a Shift Manager role at McDonald's from 2013 to 2015. Academic qualifications include a Master's degree in Organizational Leadership from Northwood University's DeVos Graduate School and a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Northwood University, alongside an Associate's degree in Business Administration and Management from Mott Community College.