Paul Richardson

Mr. Richardson has over 30 years of experience in program management, customer service, and clinical operations. As President and CEO, Mr. Richardson has strategic and operational responsibility for the company’s worldwide operations and formulates and oversees the implementation of the organization strategic plan ensuring coordination with Zeiders mission, vision, and commitment to core values. Mr. Richardson previously served as Zeiders’ Senior Vice President for Contract Operations and as Director of Corporate Development where he was responsible for contract service delivery, strategic growth of company capabilities, development of new business opportunities, partner relations, quality management, and long-term growth. Mr. Richardson’s achievements include leading company efforts that resulted in organizational growth, increased service delivery capabilities and enhanced operational excellence. Prior to joining Zeiders in 2012, Mr. Richardson provided services as a business process consultant for the U.S. Air Force, an executive with Anthem BCBS managing the first generation of TRICARE contracts, a Vice President with Amerigroup Corporation providing service and support to Medicaid and Medicare members for 11 states, and a Vice President for Ceridian overseeing the Service Delivery Operations for Military OneSource. Mr. Richardson served as a Medical Service Corps Officer in the U.S. Army and is a combat veteran of the First Gulf War. Mr. Richardson holds a Bachelor of Science from the University of Tampa. He is also a Six Sigma graduate of the Juran Institute.