Javi_ F.

Javi F. is a seasoned technical support professional with extensive experience in the IT sector. Currently serving as a Técnico de Soporte N1 at Zelenza since April 2022, Javi F. manages incidents using Remedy tools, identifies service problems, escalates issues as necessary, and communicates significant interruptions to stakeholders. Previous roles include Auxiliar Técnico at Diálogo Tecnológico, where responsibilities encompassed online store creation using Prestashop, website development with WordPress, and bot training in the healthcare sector, along with technical analysis and template updates employing HTML5, Bootstrap, Javascript, and PL/SQL. Other relevant positions include Técnico informático at Concejalía de Urbanismo y Medio Ambiente, Técnico comercial informático at PCBox Ciudad Real, and support roles with Grupo Alarcos UCLM Ciudad Real. Javi F. holds a Técnico Especialista en Electrónica Industrial and a Técnico Superior en Sistemas de Telecomunicaciones e Informáticos from Salesianos Ciudad Real.