Jennifer Beck has a diverse work experience spanning various industries. Jennifer currently holds the position of Enterprise Product Advocate at Zello, starting in 2023. Prior to that, Jennifer was the Owner of Apex HDD, LLC starting in 2021.
Jennifer's previous roles include Director of Customer Success at Atmosphere, where they managed customer success teams and oversaw the full customer lifecycle from pre-sales to account growth and retention. Jennifer also served as the Sr. Manager of Customer Success at Atmosphere for a period of time.
Before their time at Atmosphere, Jennifer worked at Zello as a Customer Success Manager, where they were responsible for customer engagement processes resulting in high customer retention rates and instrumental in MRR growth.
Jennifer also has experience in sales and account management, having worked as an Account Executive and Team Lead at EZ Texting, and an Account Manager at Main Street Hub.
Earlier in their career, Jennifer worked as a Medical Aesthetician and Certified Laser Technician at Aesthetica Med Spa, where they played a key role in revenue growth and patient relationship management.
Jennifer's experience also includes working as an Assistant to the Executive Director at the American Red Cross, where they were involved in establishing a Red Cross Club and building relationships with donors.
Lastly, Jennifer gained early work experience as a Dance Instructor at the Mary Alice Stalcup School of Dance. Overall, Jennifer Beck has demonstrated expertise in customer success, sales, account management, and leadership roles throughout their career.
Jennifer Beck attended Oklahoma State University from 2009 to 2013, where they received a Bachelor's Degree in Health Education. In 2012, they participated in a Summer Study Abroad Program at Burgundy School of Business, with a focus on International Business. In 2014 and 2015, Jennifer obtained an Associate's Degree in Aesthetician/Esthetician and Skin Care Specialist from Avenue Five Institute. Additionally, Jennifer holds a certification in CPR/AED.
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