Lucia Hutchins

Lucia Hutchins is a skilled QA Specialist and Coach at Zembl since April 2023, specializing in compliance and providing coaching for Inbound and Outbound agents. Prior experience includes serving as an L&D Coach at Motability from March 2022 to November 2022, and as a Call Performance Coach at LloydsPharmacy Clinical Homecare between August 2020 and March 2022. Lucia started their career in various roles, including a Farm Hand at Mackays Group in late 2019, a Front of House/Waitress at The Melbourne Supper Club and Siglo in mid-2019, and as a Sales Advisor at Foxtons from July 2015 to January 2018, where responsibilities included client relations and administrative support.