Stephanie Jackson

Stephanie Jackson is an experienced Outcome Test Analyst at Zempler Bank since February 2020, focusing on enhancing customer interactions to ensure service excellence and compliance with Consumer Duty requirements. Previous roles include Quality Monitoring & Outcome Assessor at Sainsburys Argos, where adherence to quality standards and performance measures were key responsibilities, and Quality Assurance Analyst at Reed in Partnership, where analysis of validation rejections and data integrity were emphasized. Earlier in career, Stephanie served as a Quality Analyst at Barclaycard, conducting audits, driving performance improvements, and mentoring advisors. Educational background includes a focus on Psychology and Sociology at Hugh Baird College and GCSE qualifications from St George of England.