Chris Hamlin is currently serving as the Customer Complaints Manager at Zen Internet since August 2022, focusing on personal development and supporting team excellence. Previously, Chris held the position of Escalations Section Manager at VERASTAR LIMITED from September 2016 to August 2022, where responsibilities included overseeing the Escalations department, achieving KPIs and SLAs, ensuring accurate management information, and providing direct support to a team of advisors in resolving customer billing disputes effectively. Additionally, Chris served as a Customer Relations Manager during the tenure at VERASTAR LIMITED.
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