James Gibbs

James Gibbs, CISSP, is an accomplished IT professional with extensive experience in technical support and cybersecurity. Currently serving as an MS Teams for education support engineer at ZEN3 since April 2020, James excels in providing a safe remote education environment and consistently achieves high performance in ticket resolution and customer satisfaction ratings. Previous roles include customer service and technical support at Continuum Global Solutions, desktop support technician positions at TEKsystems, and data center technician responsibilities at HCL Services Ltd. James holds multiple degrees from Olympic College, including a Bachelor of Applied Science in Information Systems, and is certified as a systems engineer.