Lynn Matugas

Customer Support Manager at Zencastr

Lynn Matugas has a diverse work experience spanning various roles in customer support, podcast production, administrative assistance, and project management. Lynn is currently working as a Customer Support Manager at Zencastr, where they previously held roles as a Customer Support Team Leader, Senior Customer Service Representative, and Customer Success Representative. In 2020, Lynn founded and owned Podcast VAs Philippines, a company specializing in providing virtual assistance services for podcast production. Lynn also worked as a Podcast Producer and Manager at BIGVU and as a Podcast Producers & Administrative Assistant at Autism in Black. Lynn has experience in podcast and administrative assistance roles at Berry Pierre, D.O., MPH and the 52 Weeks of Me Podcast. Additionally, Lynn has expertise in project development management as a Project Development Manager at Powerfulsalesvideo and as a Head Project Manager at Direct Impact Digital. Lynn's work history also includes being a Personal/Mommy Blogger at Above Precious Rubies and a Head Writer at Filipina Homebased Moms, where they contributed to building and creating their website from scratch.

Lynn Matugas obtained a Bachelor of Theology degree from the International Grace Bible Institute between the years 2005 and 2018. Additionally, from 2006 to 2007, they attended Wesleyan College of Manila, where they pursued a Bachelor of Secondary Education degree specializing in the field of Bachelor of Secondary Education.

Links

Previous companies

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Timeline

  • Customer Support Manager

    March, 2022 - present

  • Customer Support Team Leader

    December, 2020

  • Senior Customer Service Representative

    August, 2020

  • Customer Success Representative

    January, 2020