Adam Smith is a customer-centered product leader currently serving as the Director of Digital Programs at Zendesk, where they lead teams to develop and scale innovative, revenue-driven products. With over 13 years of experience, Adam has a proven track record in driving growth for consumer-facing platforms, including a notable tenure at Autodesk as Director of the Innovation Hub. Adam has successfully managed cross-functional teams, launched award-winning AI-powered solutions, and developed strategies that significantly boosted revenue. Adam holds an MBA in Innovation Management from Portland State University.
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