Alan O'Connor is an Engineering Manager at Zendesk with over 10 years of experience in software engineering and technology. At Zendesk, they lead the Mobile Shared Services backend team, focusing on quality delivery and team development while implementing data-driven approaches to problem-solving. Previously, they worked as an iOS Developer at Drop Kitchen and as a Mobile iOS Developer at Paddy Power, contributing to innovative applications. Alan holds a Bachelor of Science in Experimental Physics from University College Dublin, where they also completed a summer internship involving the construction of a Small Radio Telescope.
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