Amber Freeman is a seasoned professional in technical program management with extensive experience in the insurance and healthcare sectors. Currently serving as a Senior Manager of Technical Program Management at Zendesk since April 2020, Amber has previously held various roles, including Manager of Product Development Technical Program Management and Senior Technical Program Manager. Prior experience includes positions at American Family Insurance from January 2013 to April 2020, where responsibilities encompassed managing strategic programs and leading the Life Planning and Program unit. Earlier roles include Project Manager at Epic, overseeing healthcare implementations and training projects, and a brief stint as a Substitute Teacher at Verona Area School District. Amber holds a Bachelor of Arts in English from Illinois State University, earned in 2010.
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