Anna Lee A. is a Senior Manager of User Experience Research at Zendesk since September 2015, leading an international team focused on areas including Growth & Monetization and Developer Experience. Anna's previous experience includes roles such as UX Research Manager at Perx and Senior User Experience Researcher at SEEK, where expertise in user research methods and product management was developed. Additional experience encompasses positions as UX Research Manager at ANZ and freelance UX research projects, along with a strong educational background featuring a Master of Science in Information Systems from the University of Melbourne and a Bachelor's degree from the University of Canterbury. Anna has also contributed to communication and content writing roles, showcasing a diverse skill set in research, project management, and user experience design.
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