Bailey B. is a seasoned Product Marketing Manager currently working at Zendesk, specializing in AI-driven solutions for contact centers. Bailey previously served as a Product Marketing Manager at Amazon Web Services, where they played a pivotal role in launching key features and enhancing customer advocacy for Amazon Connect. Earlier experience includes a Social Media Ambassador role at Rutgers Business School, and internships in marketing with Unilever Food Solutions and Team Builders Plus. Bailey co-founded RedEyeFocus, a local photography business, and earned degrees in Marketing, Management, and Entrepreneurship from Rutgers University-New Brunswick.
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