Ben Riser

Ben Riser is an Engineering Manager at Zendesk, where they lead a talented engineering team focused on enhancing the platform's availability and performance for over 90,000 customers. They previously held roles at Zendesk, including Senior Operations Center Engineer and Team Lead in Software Engineering, where they collaborated across teams to implement robust solutions. Ben's career includes positions as a Network Analyst Intern at TDS Telecommunications Corp. and a Claims Processing Specialist at Allstate, along with various roles in support and operations. They earned a Bachelor's degree in Information Technology focused on Networks and Security from Globe University-Madison West.