Benjamin Towne is a seasoned IT professional with extensive experience in technical support and engineering roles. Currently serving as a Senior Principal Premier Support Engineer at Zendesk since July 2013, Benjamin has progressed through various positions, including Senior Premier Support Engineer and Technical Support Engineer. Prior experience includes a role as a Support Specialist at UW-Madison's Division of Information Technology from April 2009 to July 2013, where Benjamin provided both telephone and on-site support. Benjamin's early career included internships at CUNA Mutual Group, focusing on network upgrades and firewall changes, and at Berbee, where device installation and cabling were key responsibilities. Benjamin holds an Associate's degree in IT-Computer Systems Administration Specialist from Madison Area Technical College.
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