Eugene Orman is a Senior Product Manager at Zendesk, where they focus on enhancing product capabilities and driving improvements in user experience. Previously, they held various roles at Zendesk, including Analytics Architect and Technical Support Engineer, where they utilized their expertise in SQL, API, and data modeling to support customers and enhance analytics functionality. Eugene also worked as a Project Manager at AIESEC, managing initiatives aimed at youth development in Moscow. They began their career in customer service as a Receptionist at Hampton Inn and have experience in sales and technical support in the telecommunications industry. Eugene earned a Bachelor of Business Administration from Aurel Vlaicu University of Arad in Romania.
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