Grace Go

Grace Go currently serves as Senior Manager of Business Transformation at Zendesk, where expertise in driving cross-functional initiatives and building high-performing teams has been key to aligning corporate strategy with execution since April 2019. Previous roles include Manager of Corporate Program Management and Senior Program Manager, where efforts focused on strategic initiatives, including product adoption and marketing portfolio management. Earlier experience at Williams-Sonoma, Inc. involved digital marketing and customer relationship management for the Pottery Barn brands, emphasizing traffic and revenue growth. Grace's career began at Wedding Spot, Inc., contributing to marketing efforts that enhanced transparency in the wedding industry. Grace holds a B.A. in Media Studies and Psychology from the University of California, Berkeley.