Heather McBride

Heather McBride is a Principal Solutions Consultant at Zendesk, where they focus on providing innovative solutions to clients. They previously held roles as a National President of Alpha Pi Phi Sorority, overseeing its expansion and development, and as a Lead Trainer at Momentive-AI, where they specialized in customer engagement and training. Heather began their career in hospitality as a Bar Server at The Keg Steakhouse + Bar and later worked as an Account Manager at Xerox, where they excelled in sales. They earned a Bachelor of Arts and a Master of Arts in Communication Studies from Carleton University.