Hiro Iguchi is an accomplished professional in localization and quality assurance, currently holding the position of Manager, Localization at Zendesk since September 2013. With prior roles including Senior Program Manager, Senior Localisation Quality Engineer, and Linguistic QA Engineer, Hiro has extensive experience in testing and ensuring the quality of SaaS products in multiple languages. Responsibilities have included managing product release schedules, conducting exploratory QA, providing critical feedback to improve internationalization features, and facilitating linguistic testing. Prior to Zendesk, experience included roles at AXA Tech Australia and NEC Soft, Ltd., which contributed to a strong foundation in technical support and software development. Hiro holds a Bachelor of Sciences degree in Earth Science from Chiba University.
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